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Review the terms and conditions, privacy policy, and disclaimer for the Ngā Hau Māngere Birthing Centre website. Learn about the legal information related to the use of our site and the services we provide to māmā, pēpi and whānau in South Auckland. Website disclaimer Ngā Hau Māngere Birthing Centre Website Disclaimer Terms and Conditions These terms and conditions apply to the website www.ngahaumangere.co.nz  and social media of  Ngā Hau Māngere and its wholly owned subsidiaries (“Ngā Hau” us", "we" or "our"). By accessing this website and viewing any of its content you are agreeing to these terms (and they may also change from time to time). If you do not agree with these terms, please do not use this site. Disclaimer We cannot accept any legal liability for errors or damages as a result of using this website or information on it (which may change from time to time). Any references to commercial products or services does not form an endorsement or recommendation. The information on this website is for general informational and educational purposes only. It should not be used as a substitute for seeking professional care. For more information about a condition or treatment, please speak to a health professional. Copyright Please seek our permission to copy, use and/or distribute information from this website. Please email  reception@ngahaumangere.co.nz  to seek permission to use, copy or link to material from this website. If you are sharing files from this site to other sites, we ask that you use links and do not download the document for sharing. Links to third party websites may contain information that is the copyright of third parties so please ensure permission is gained from the third party before using any of their material. Links to and from other websites Any links to third party websites on this website are provided solely for your convenience. If you do use these links, you are leaving this website. Ngā Hau Māngere Birthing Centre may not have reviewed all third-party websites and is not responsible for their websites, their content or availability. Ngā Hau Māngere Birthing Centre therefore does not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them. If you decide to access any third-party websites links  provided in this website, you do so entirely at your own risk. You are not entitled to create a link to any of the pages on this website without prior written permission from us. If you do create a link to any of the pages of this website, you acknowledge that you are responsible for all direct or indirect consequences of the link and you agree to indemnify us for all loss, damage, liability, costs or expenses arising from or in connection with the link. Personal Information and Privacy We collect and use your personal information on this website when you complete one of the contact or service forms.  You can see more details about how we collect, use and share personal information in our privacy statement. User content Views expressed in any user generated content on this site are not necessarily the views of Ngā Hau Māngere Birthing Centre. When sharing content from this website you agree to only share content that does not defame any person and does not infringe upon the copyright, moral rights, publicity rights, privacy rights or any other right of any person, or violate any law or judicial or governmental order. Governing law This website is governed by New Zealand law, and the courts of New Zealand have exclusive jurisdiction. This website may not comply with laws of countries outside of New Zealand. If you access this website from another country, it is your responsibility to comply with the laws of that country. Please don’t cause any damage to this website It is unlawful to intentionally cause damage to this website and you accept responsibility for ensuring your own computer is secure, and free from all forms of corruption including viruses. Turuki Health Care Website Disclaimer Terms and Conditions These terms and conditions apply to the website www.turukihealthcare.org.nz  and social media of  Turuki Health Care and its wholly owned subsidiaries (“Turuki” us", "we" or "our"). By accessing this website and viewing any of its content you are agreeing to these terms (and they may also change from time to time). If you do not agree with these terms, please do not use this site. Disclaimer We cannot accept any legal liability for errors or damages as a result of using this website or information on it (which may change from time to time). Any references to commercial products or services does not form an endorsement or recommendation. The information on this website is for general informational and educational purposes only. It should not be used as a substitute for seeking professional care. For more information about a condition or treatment, please speak to a health professional. Copyright Please seek our permission to copy, use and/or distribute information from this website. Please email digital@turukihealthcare.org.nz  to seek permission to use, copy or link to material from this website. If you are sharing files from this site to other sites, we ask that you use links and do not download the document for sharing. Links to third party websites may contain information that is the copyright of third parties so please ensure permission is gained from the third party before using any of their material. Links to and from other websites Any links to third party websites on this website are provided solely for your convenience. If you do use these links, you are leaving this website. Turuki Health Care may not have reviewed all third-party websites and is not responsible for their websites, their content or availability. Turuki Health Care therefore does not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them. If you decide to access any third-party websites links  provided in this website, you do so entirely at your own risk. You are not entitled to create a link to any of the pages on this website without prior written permission from us. If you do create a link to any of the pages of this website, you acknowledge that you are responsible for all direct or indirect consequences of the link and you agree to indemnify us for all loss, damage, liability, costs or expenses arising from or in connection with the link. Personal Information and Privacy We collect and use your personal information on this website when you complete one of the contact or service forms.  You can see more details about how we collect, use and share personal information in our privacy statement. User content Views expressed in any user generated content on this site are not necessarily the views of Turuki Health Care. When sharing content from this website you agree to only share content that does not defame any person and does not infringe upon the copyright, moral rights, publicity rights, privacy rights or any other right of any person, or violate any law or judicial or governmental order. Governing law This website is governed by New Zealand law, and the courts of New Zealand have exclusive jurisdiction. This website may not comply with laws of countries outside of New Zealand. If you access this website from another country, it is your responsibility to comply with the laws of that country. Please don’t cause any damage to this website It is unlawful to intentionally cause damage to this website and you accept responsibility for ensuring your own computer is secure, and free from all forms of corruption including viruses.

At Nga Hau Birthing Centre, we provide postnatal care in the comfort of your own room, including daily meals. Start your day with a self-serve breakfast, followed by a light morning tea and a variety of lunch options, including dietary preferences. Enjoy High Tea in the afternoon and dinner with restaurant-style meal choices. All meals use locally sourced ingredients, ensuring a wholesome and satisfying experience during your stay. Nga Hau Birthing Centre Meals and in-room care Your Stay Our Suites What to Bring Meals and In-room care Nutritious meals are provided for māmā during their stay. If you have a specific dietary requirement we will do our best to meet your needs. Here’s what you can expect: Breakfast (7am - 9am) Two breakfast plates are available each morning for māmā and their support person. Morning Tea (10am - 10.30am) A light morning snack is provided to keep you going between meals. Lunch (12.15pm - 1.15 pm) Lunch includes a selection of meal options, with consideration for dietary requirements such as vegetarian and gluten-free. Ingredients are locally sourced where possible. Afternoon High Tea (3.30pm) Served each afternoon and includes items such as cupcakes and sandwiches, presented on shared platters in the communal space. Dinner (6pm - 6.30pm) Dinner is provided each evening, with a choice of delicious restaurant-style meals.

Learn how to prepare for your stay at Ngā Hau Māngere Birthing Centre in South Auckland. Find out what to bring for mum and baby, what is provided at the centre, and how to get ready for your birthing and postnatal stay. Preparing for Birth Preparing for Birth Step by Step Process Choosing Your Midwife (LMC) Antenatal Classes & Education Sessions Resource Hub FAQs Preparing for Birth Every birth journey is unique, preparing well helps you feel calm, confident and supported when the time comes. At Nga Hau Māngere Birthing Centre we want you to arrive feeling supported and cared for. As a primary birthing maternity unit we support low-risk, uncomplicated pregnancies in a warm, safe, and whānau-centred environment. Here you will find everything you need to prepare for your stay - from choosing your midwife (Lead Maternity Carer/LMC) to learning about your journey of care with us. You can also explore our antenatal classes, education sessions, and resource hub with helpful tools and answers to common questions. Our team is here to ensure you have everything you need for a safe, comfortable, and positive birth experience. Visiting hours To help new mums get the rest they need, visiting hours are from 2pm to 8pm.

Find a midwife who supports births at Ngā Hau Māngere Birthing Centre in South Auckland. Your Lead Maternity Carer (LMC) midwife provides care during pregnancy, labour, birth and the postnatal period, supporting māmā, pēpi and whānau throughout the birthing journey. Preparing for Birth Choosing Your Midwife (Lead Maternity Carer/LMC) Preparing for Birth Step by Step Process Choosing Your Midwife (LMC) Antenatal Classes & Education Sessions Resource Hub FAQs To give birth at our facility, you will need to be registered with a midwife who holds an Access Agreement with Ngā Hau Māngere Birthing Centre. Many of the midwives who use our centre are listed on Find Your Midwife. If your current midwife isn’t listed, we recommend asking them directly whether they are able to provide care at our birthing centre. Find Your Midwife

Learn what to expect when staying at Ngā Hau Māngere Birthing Centre in South Auckland. Mothers and babies stay in comfortable private rooms after birth, receiving postnatal care and support from midwives in a calm and welcoming environment. Nga Hau Birthing Centre Your Stay Our Suites What to Bring Meals and In-room care Your Stay To book a stay at our facility, you will need to be registered with a midwife (LMC) who holds an Access Agreement. Your midwife will guide you through the booking process. Ngā Hau Māngere Birthing Centre offers a warm, nurturing environment — a comfortable sanctuary where new māmā can rest, recover, and feel supported. You are welcome to visit and experience the centre for yourself. We offer guided tours every Wednesday and Saturday. Please email or call us to arrange a time that suits you. In this section, you will find everything you need to know about what to expect during your stay. Ngā Hau Māngere Birthing Centre 14 Waddon Place, Mā ngere, Auckland reception@ngahaumangere.co.nz 09 281 2046 Visiting hours To help new māmā get the rest they need, visiting hours are from 2pm to 8pm. Visiting hours To help new māmā get the rest they need, visiting hours are from 2pm to 8pm.

Find out what to bring for your birth at Ngā Hau Māngere Birthing Centre in South Auckland. This helpful checklist covers what to pack for mum and baby to ensure a comfortable birthing and postnatal stay. Nga Hau Birthing Centre What to Bring Your Stay Our Suites What to Bring Meals and In-room care We want you to feel as comfortable and prepared as possible during your stay with us. Here's a helpful guide on what to bring with you: What We Provide Sanitary pads A starter pack of six disposable nappies Baby wipes Must-Have A baby capsule or approved car seat (required to take your baby home safely) For Māmā Toiletries Nightwear and a dressing gown Slippers Comfortable underwear Daywear and an outfit for going home Hairdryer (if desired) For Pēpī Singlets and nightgowns Onesies and cardigans Booties or socks A hat Disposable nappies An outfit for going home Baby capsule or car seat Optional You’re welcome to arrange a photographer to capture those special early moments. Let us know if you’d like help—we can connect you with one of our trusted local photographers.

Nga Hau Maangere Birthing Centre, in partnership with Turuki Health Care, offers a peaceful, nurturing space for new mums. Our team of experienced midwives and healthcare professionals provide personalised, natural care in a comfortable, non-clinical setting. We focus on your wellbeing, supporting both tamariki and whaanau as you rest, recover, and bond with your baby in a stress-free, welcoming environment. Experience the care you deserve during your early days of motherhood. About Us About Nga Hau Our Expectations for Whānau Experience Our Outcomes Our Shared Values Meet the Team Our Gallery Meet the Team Meet the midwives and care team who make Nga Hau Māngere Birthing Centre a safe, welcoming space for every family. Ngatepaeru Marsters Nga Marsters is the Clinical Lead Midwife at Nga Hau Māngere Birthing Centre, where she leads a dedicated team providing safe, whānau-centred care for birthing families. A midwife for over 20 years, Nga was one of the founding members of Pasifika Midwives Aotearoa and played a key role in the vision that led to establishing the Māngere Birthing Centre in 2019. Her experience and commitment to empowering families continue to shape the care and culture of the centre today.

Contact Ngā Hau Māngere Birthing Centre in South Auckland. Find our location in Māngere, get in touch with our team, or learn how to connect with your midwife about booking your birth or postnatal stay. Contact Us We would love to hear from you! 📍 14 Waddon Place, Māngere, Auckland 2022 📞 09 281 2046 If you have any questions or would like more information about our Birthing Centre, please complete the contact form and our team will be in touch. If you are a māmā needing extra support for yourself or your whānau, please contact our Kahu Taurima team on 09 242 229 . For feedback or complaints, please click here . Contact Us First name* Last name* Phone Email* Message* Submit

Share your feedback with Ngā Hau Birthing Centre. We value your input in helping us improve the health and social services we provide to whaanau in South and Central Auckland. Your voice matters! Feedback We would love to hear from you! Feedback First name(Required) Last name(Required) Phone(Required) Email(Required) Please inform us of your feedback Submit Feedback First name(Required) Last name(Required) Phone(Required) Email(Required) Please inform us of your feedback Submit Feedback If you have any feedback or concerns during your stay, please email us at healthandsafety@ngahaumangere.co.nz . If you have expressed a concern and are not satisfied with the outcome, you may prefer to contact the: NZ College of Midwives Resolution Committee https://www.midwife.org.nz/ Phone: 03 377 2732 The Midwifery Council of New Zealand https://midwiferycouncil.health.nz/Public/Public/02.-Concerns-about-a-midwife/Concerns-about-a-midwife.aspx Health and Disability Commissioner If you believe your rights under the Code of Health and Disability Services have been breached, you can contact the Health and Disability Commissioner (Ph: 0800 11 22 33) to lay a complaint. The Nationwide Advocacy Service (Ph: 0800 555 050) provides independent Health and Disability Advocates should you wish to have support in making a complaint. https://www.hdc.org.nz/making-a-complaint/make-a-complaint/ Feedback Form First name* Last name* Phone* Email* Message* Submit

Nga Hau Maangere Birthing Centre in Auckland offers a peaceful, natural space for new mums to rest, recover, and bond with their babies. Our caring midwives provide personalised, non-clinical support in a calm, nurturing environment. To book a stay, register with a Lead Maternity Carer. Guided tours are available on Wednesdays and Saturdays. Visit us to explore our services or check out reviews on Facebook and Google for feedback from other mums. FAQs About Birthing at Ngā Hau Māngere Preparing for Birth Step by Step Process Choosing Your Midwife (LMC) Antenatal Classes & Education Sessions Resource Hub FAQs FAQs At Nga Hau Māngere Birthing Centre our vision is to work in partnership with māmā/whānau to affect an informed, active and natural birthing experience. What is an LMC (Lead Maternity Carer)? An LMC (Lead Maternity Carer) is a registered midwife, general practitioner, or obstetrician who provides and organises maternity care for you and your baby throughout pregnancy, birth, and for the first 4-6 weeks after birth. What is primary birthing? Primary birthing refers to a low-risk, uncomplicated pregnancy where birth takes place in a primary setting — such as at home or in a dedicated primary birthing unit like Ngā Hau Māngere Birthing Centre. Do I need to pay to give birth or stay at the Birthing Centre? Birthing Centre is publicly funded, which means it is free for all women who are eligible for maternity care in New Zealand to give birth and have postnatal care. Women giving birth at a Birthing Centre are offered two nights of postnatal care. For Women not eligible for Public Funding: Expectant mothers not eligible for public funding can give birth at Birthing Centre for a fee. Please contact your facility for current pricing. What can I expect during my stay? Our professional team will ensure your first few days as a new māmā are as stress-free as possible. This will allow you to get on with the joyful experience of bonding with your baby. During your stay with us, we request you do not leave the facility and venture out shopping or visiting. This is for your safety and the well-being of yours and others newborns. What pain relief options are available? Your LMC will discuss options with you to help you manage the contraction pain during your labour and birth. Ngā Hau Māngere Birthing Centre provides a variety of options for pain relief including sling hooks, rebozzos, swiss balls and a birthing ‘cub’ to help you manage the discomfort in labour. Large baths are in every room for relaxing in. Entonox (gas) is also available. We encourage you to bring in your own heat packs. What are the rooms like? Your room is a peaceful safe haven for you and your baby to bond while getting to know each other without the stresses of the outside world. Our experienced staff will ensure you recover surrounded by all the support and care you and your baby require, so you can focus on enjoying these precious first days with your baby. What facilities are available in my room? Each room is private with an ensuite, queen size bed and a flat screen TV. Educational videos, including Breastfeeding, CPR and Safe Sleep are available on your TV. The bath in each room can be comfortably used as a birthing pool. Doors separating the bedroom and ensuite can be opened to create a large, open-plan space. A wardrobe ensures your belongings can be stored away. A bin is provided in the bathroom area for all your rubbish and is emptied twice a day. Is there Wi-Fi? Yes, free Wi-Fi is available in each room. Just ask our staff for the current password. Can I control the temperature in my room? Yes - each room is independently air conditioned with a heat pump allowing you to set the temperature of your room to meet your needs. If you require any assistance, please do not hesitate to ask a staff member. Can my support person stay with me? Yes - supportive partners (or alternative support persons) who actively take part in caring for mum and bonding with baby can stay at the mother’s request. We ask that they agree to follow some simple guidelines around their stay and you both sign a ‘Stay Agreement’. Are meals provided during my stay? Yes - māmā at our birthing centre will be treated to nutritious meals that meet the nutritional needs of new mums. If you have a specific dietary requirement we will do our best to meet your needs. Breakfast is also provided for your support person. What supplies are provided? Disposable nappies and sanitary pads are provided as part of your stay. Is the centre smokefree? Nga Hau Māngere Birthing Centre promotes a safe smokefree environment for your baby, so we ask that no one smokes in the area immediately outside the Birthing Centre. If you or your partner do smoke, we ask that you go off the Birthing Centre grounds to do this. If you or your partner would like support to stop smoking, please ask the staff or your LMC Midwife for advice and a referral to an agency. What items can I request during my stay? We’re happy to provide extra pillows, blankets, or a footstool for breastfeeding - just ask one of our staff. How do you manage noise in the centre? Nga Hāu Māngere Birthing Centre is a sanctuary for new mothers and their babies, so we ask that noise be kept to a minimum. When is discharge time? Following handover from your LMC, you are welcome to stay up to 48 hours. There are two discharge times and this depends on the time your care was handed over to Nga Hau Māngere Birthing Centre staff, from your LMC. If handover was between midnight & midday-discharge time is by 10am If handover was between midday & midnight-discharge time is by 4pm How can I share my feedback? We aim to give excellent service. In order to achieve this, we need to know if you have any compliments or suggestions. We would appreciate you completing the Online Survey that staff will provide a link to at the end of your stay. Your feedback is an important way for us to monitor and improve our services. Do I need to bring a car seat for my baby? Yes - New Zealand law requires that all babies must be secured in an approved capsule/car seat whilst being transported. On leaving Nga Hau Māngere Birthing Centre our staff will wish to see your baby restrained appropriately in a suitable carrier. It is your responsibility to check that your chosen restraint is within date, suitable for a new born baby and fits the vehicle you are using. You should be familiar with its use. Plunket, Baby on the Move, Baby City and Baby Factory have qualified technicians who can check that your car seat is correctly fitted and working safely. Check on the NZTA website to find your local technician. How can I keep my personal items safe during my stay? Please be aware that any valuables that you may wish to bring into the centre are your responsibility. We do not have a safe for locking valuables away. What happens if I need to step away from my room? We ask that you do not leave your baby unattended in your room. If you must leave the room for a period of time we ask that your partner or another family member be available to be with your baby. Can I bath my other children at the birthing centre? No sorry. The centre services are only for mums and newborn babies. Are there babysitting options for other siblings? No sorry, we are not able to offer these services to families. We are happy for other siblings to visit but are unable to accommodate children staying overnight Does Ngā Hau Māngere Birthing Centre provide meals for the whole family? Meals are only provided for māmā. Dads are welcome to have breakfast after their first night stay. Yoghurt and fruit is available for māmā only outside of meal times. What is suitable attire for my partner when staying overnight? Please ask fathers to ensure that they wear appropriate attire at all times in the bedrooms and around the centre. Can we bring and drink alcohol during mum’s stay? No, sorry we are an alcohol-free zone. Do you supply Dressing Gowns, Slippers, Hair Dryers and Toiletries during my stay? No, sorry we do not. You are required to bring these with you. Private Payment and Insurance Claim Payment Information Privately funded stays will be invoiced with 7 day payment terms and can be paid by internet banking or credit card. Visiting hours To help new mums get the rest they need, visiting hours are from 2pm to 8pm.

Read birth stories and experiences from families who welcomed their pēpi at Ngā Hau Māngere Birthing Centre in South Auckland. These stories share the journey of māmā, pēpi and whānau during birth and the early days of parenthood. Beyond Birth (Ongoing Support) Beyond Birth Wrap-around Services Pāpā Services Stories & Experiences Stories & Experiences Every family’s journey is different. These stories share the real experiences of parents and whānau who have given birth with us and continued their care through our wider support services. We’re grateful to the families who have shared their experiences so others can see what ongoing, wrap-around support looks like in practice. "We had the absolute privilege of welcoming our first pēpi into te ao marama at Nga Hau Māngere Birthing Centre. I couldn't have dreamed of a more amazing birth and start to being parents. My midwives (Southside Midwives) made me feel empowered and 100% supported the entire way throughout my pregnancy and birth. I felt so comfortable and safe at the birthing centre and had a beautiful water birth inside one of their top-notch and beautiful rooms. My partner and I stayed for two nights and were supported by the team of carers, midwives, and staff every step of the way. Nga Hau Māngere Birthing unit provided a safe and supportive environment for my partner and I to learn how to care for our pēpi - everything from supporting me with breast-feeding to providing us yummy kai, and even putting up with our many whānau members coming into visit at all hours of the day. Thank you so much for the important mahi you provide to give our babies and māmā the absolute best start possible." Visiting hours To help new mums get the rest they need, visiting hours are from 2pm to 8pm.

Learn about the birthing process at Ngā Hau Māngere Birthing Centre in South Auckland. Understand how your midwife supports you during labour, birth and postnatal care in a calm, primary birthing environment designed for māmā, pēpi and whānau. Preparing for Birth Preparing for Birth Step by Step Process Choosing Your Midwife (LMC) Antenatal Classes & Education Sessions Resource Hub FAQs Step by Step Process Step one: Find an LMC To give birth at our facility you will need a confirmed booking with a midwife (LMC) who holds an Access Agreement. Your midwife will manage your care throughout labour and birth, supported by our experienced staff. With your consent, a student midwife may assist under supervision. Step two: Pre-admission Visit You are welcome to visit the facility before your birth. Your midwife can arrange a visit at a time that suits you. Step three: When you go into labour When labour begins, contact your midwife. They will coordinate with the birthing centre to prepare for your arrival. Step four: Birth You will labor and give birth in your own private suite - each room includes a bath suitable for water births. Step five: Post-birth Care Our staff work alongside your midwife to provide high-quality postnatal care. Māmā may stay for up to two nights with support partners welcome at your request. You will receive guidance on breastfeeding and newborn care to support recovery before heading home. Step six: Ongoing Support Our goal is for every māmā to return home feeling confident and prepared to care for their pēpī. If you need additional support after leaving, our team can provide advice and connect you with one of our wrap-around services for ongoing care.